Manager - Administration

Job description

Role summary:

Management of a book of clients and team within the Private Equity division, located in Jersey.
Manager is reporting to Associate Director and Director.

Key responsibilities:

  • Provide services to a complex book of Private Equity clients;
  • Ensure policies and procedures are followed and checklists completed in a timely manner;
  • Respond to client queries in a timely manner and ensure deadlines are monitored and met;
  • Maintain accurate statutory databases and registers ensuring at all times records are up-to-date and correct;
  • Cover for other managers within the team during periods of absence;
  • Promote a risk management culture within the business by proactively highlighting areas where improvements can be made to reduce operation risk;
  • Demonstrate a strong understanding of Jersey and Sanne AML requirements and ensure at all times these are being adhered to, with the support of compliance and the senior management;
  • Be responsible for and supervise team members work loads and their adherence to policies and procedures;
  • Take responsibility for accurate time keeping, billing and settlement of debt within the team;
  • Monitor the effective and timely drafting of minutes;
  • Ensure all periodic reviews are completed within the necessary timeframe as prescribed by the business;
  • Actively monitor WIP every month and record instances falling outside the scope of fixed fees;.
  • Monitor recoverability of clients and proactively make recommendations to senior management for fee reviews;
  • Proactively raise issues with senior management and encourage a solution driven environment;
  • Monitor tasks and discuss on a weekly basis clearing them down with team members;
  • Ensure regulatory filings are made and responses to auditors and MoME related queries are dealt with expeditiously;
  • Reinforce positively throughout the team senior management messages and changes in working practice;
  • Take responsibility for delegation of work within the team, ensuring work is being undertaken by individuals at levels appropriate for their charge out rate;
  • Contribute constructively to team meetings;
  • Manage appraisals and ensure objectives are monitored. Provide regular feedback to individuals within the team both constructively and where expectations have not been met;
  • Responsible for management of appraisal process and objective setting for individuals within the team.


Skills / experience:

  • Qualified with a professional qualification such as ICSA or ACCA or equivalent (consideration given on case by case basis);
  • A minimum of 5 years trust or funds experience in a professional environment;
  • Excellent communication skills;
  • Knowledge of local regulatory environment.