Investor Services Senior Associate

Job description

Key responsibilities:


  • Review subscription documents for accuracy & completeness;
  • Communicate with prospective investors for subscription document revisions;
  • Knowledge of AML/KYC procedures;
  • Ability to manage a fund close with support.


  • Maintain contact and investor data for numerous clients in CRM;
  • Manage investor notification process including capital calls and distributions;
  • Maintain organized lists of investor requests;
  • Respond to investor related issues and questions.

Organization/Database Management

  • Manage and reconcile outstanding communications, documents, capital contributions and distributions;
  • Filing & organization of various plan/fund documents and projects;
  • Ability to work within audit approved procedures.

Maintenance of investor portal

  • Disseminate welcome letters to new contacts;
  • Maintain previsioning of all contacts;
  • Posting documents to the investor portal;
  • Become system expert in order to liaise between clients and vendor;
  • Investor portal demos for potential clients;
  • Training new staff as needed.


Skills / experience required:

  • 3+ years’ experience Investor services or related field (financial services / fund administration, corporate communications, portfolio management, or securities analysis);
  • Strong Knowledge of AML/KYC compliance for US and Cayman;
  • Strong Excel and data analytical skills;
  • Proven ability to work under pressure and meet deadlines;
  • Strong written and verbal communications skills;
  • Highly motivated with ability to multitask;
  • Solid client relationship management skills.

Our services focus on:

  • Fund accounting and financial reporting - Offering exceptional technical accounting and reporting capabilities tailored to the specific needs of structures and clients;
  • Governance, management and control - Ensuring statutory duties and governance are undertaken with appropriate diligence;
  • Administration of Private Equity structures - Delivering a responsive, client focused administration service.