Key Responsibilities

• Responsible for all operational aspects of Unit deliverables including effective management of the resources and activities.
• Ensure high quality service delivery within Unit.
• Oversee, review and monitor work done by the Unit members.
• Review timesheets, identify, and take actions for spare capacity v/s overloaded staff.
• Provide regular updates on all operational aspects of Unit deliverables to Unit Head.
• Identifying training needs and communicate to Unit Head.
• Mentoring and coaching of team members.
• Assisting in a culture of continuous process improvement.
• Show understanding of business risks in the Global Business Sector (GBS) and approach day to day work with a risk minimisation mind-set.
• Proactively identify areas of operational risks, prescribe actions to mitigate risk, and escalate accordingly.
• Perform customer due diligence (CDD) as per AML Code and maintain an updated list of CDD for all companies.
• Liaise with auditors as required (for highly technical & complex issues).
• Attend accounting-related client meetings, internally and externally when required.
• Review of statutory filings with ROC.
• Review/sign off on bank account opening and ensure that banking transactions undertaken are within the company's scope of business.
• Review accounts and ensure all details 100% correct.
• Troubleshoot and/or assist in resolution/escalating of complex accounting issues.
• Ensure that final deliverables to client are 100% correct in terms of quality and accuracy.
• Review, filing or ensure timely submission of documents to Unit Head for filing of Annual returns, APS returns, PAYE return, TDS returns, VAT returns, Indian tax returns within statutory due dates.
• Manage client relationships and service delivery for allocated clients and/or functions, ensuring that client requirements and requests are met consistently to the highest standard and within deadlines and that clients are satisfied with level of service.
• Have regular meetings with team members to ensure proper work allocations and prioritization.

Skills and Experience required

• 5-7 years of working experience in the Global Business Sector or an audit firm would be an advantage;
• Holds a degree or is an ACCA or ACA qualified member
• Demonstrate a client service mind-set when servicing the client.
• Proficient in MS Office (Microsoft Word, Excel).
• Good written and spoken communications skills.
• Able to multi-task, prioritize and manage time effectively.
• Excellent organizational and interpersonal skills.
• Goal-oriented and an organized team player.
• Quick learner and able to adapt in different work environment.
• Well organised and a track record of working to tight deadlines.
• Able to work under pressure.